1 reviews | Active since Sept 2018
DSTV - Bad Service
It has been 5 months and numerous complaints re DSTV subscription cancelation beginning of May 2018 already on the self help website and still being billed for the month in question. Within these months I 've had numerous telephone calls from Multichoice and even received a reference number from them promising to sort this out. Do date - no success!
Dear Antoinette Strydom,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Antoinette Strydom,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Antoinette Strydom,
Looking at your DStv account there is no indication that services were supposed to be cancelled nor you contacted us to request for a cancellation.
Unless it is a different account kindly send us an email to *** with the details of that account so that we can assist you accordingly.
Our records indicate the only correspondence on the account is us sending you SMS automated notifications regarding payments. The account is up to date with a credit balance of R97.97.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
Dear Antoinette Strydom,
Looking at your DStv account there is no indication that services were supposed to be cancelled nor you contacted us to request for a cancellation.
Unless it is a different account kindly send us an email to *** with the details of that account so that we can assist you accordingly.
Our records indicate the only correspondence on the account is us sending you SMS automated notifications regarding payments. The account is up to date with a credit balance of R97.97.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,