1 reviews | Active since Dec 2016

25 Nov 2017, 06:28

DSTV bad service

Yesterday morning at 05:00 i paid for my dstv subscription and i call their callcentre just after 07:00 to request reconnection, was promised that it will be done within 30mins.

When i came back from work in the afternoon just after 17:30, still my line was still disconnected.

I made about 6 calls to their call centre in total yesterday, and my dstv is still disconnected, its over 24 hours now.

Please help

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2017, 08:41
Official

Dear Mthoko

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2017, 12:05
Official

Good day Mthoko

Thank you for sending us your query.

Our records show that you have been assisted and the service is active.

Please pay R126.93 today and keep the service active till 06 December 2017.

Feel free to contact us if you require any further assistance.

Once again, thank you for your invaluable support.

Kind regards

Dinah

Best regards,