Dstv bad service

I am disgusted with the service I receive from Dstv. I have been struggling for the past 7 months to have this service delivered to me. I have been a premium customer for 17 years and this is not acceptable for me. I have even unsubscribe for a few months after the beginning of this problems. I have re-subscribed on Friday 26 February 2021 an haven't had one night to view anything on dstv. Every night I have to phone customer care and with have to stay on the phone for more than an hour and then when it seems that they can't fix the.problem the call get dropped and I have to call back and restart the whole process. I want to stop my service but get steamrolled every time. One can not just sit back pay R1080 per month without any services whatsoever. I had it with dstv and multichoice. What is the next step????