DSTV bad customer service and waste of money

Paid my dstv last day of the month as usual then on the 2nd they disconnected it I phoned they found the payment reconnected it then after a day disconnected again.They have disconnected it 8 times this month(March)I have to keep phoning them(9 times to be exact)and be on the call for 45min trying to solve the problem all I get is sorry at the end of the call and they connect it for a day then disconnect it again.Last consultant I spoke to told me straight he got a degree in accounting so if he says there is no payment then there is no payment.Ive been with multichoice from 2009.Prior to this in Nov and Dec there was no catchup yet I paid for it all they told me is that it off cause they upgrading they system