DSTV Bad customer service

I am disgusted in the pathetic customer service. I app**** for a price lock package with a promise of free installation within 24HR, its been days later and still no installation. After calling numerous times i was given numbers to contact the installers with no success. What disgusts me the most on Saturday 6 Jan a call center agent drop the call in my ear. Thereafter a manager tried to assist me promising to call on this Monday morning and failed to do so. I must make mention I will not be paying for a service that i reap no benefit of. Please do come and collect you decoder as I am no longer interested in being a customer of DSTV.