NN
Nomasonto N
1 reviews | Active since Oct 2018
03 Nov 2020, 10:41
DSTV Bad Bad
Since I had an issue with DSTV Price lock, my issue was partially fixed, but my DSTV Never worked since then. I have paid off everything and i see i was double charged. I have been calling DSTV keep saying someone will call me back and refund me but also nothing.
Helpful (0)
Replies (10)0
Replies (10)
DStv (MultiChoice)'s replyOfficial
03 Nov 2020, 11:45 Hi Nomasonto,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Nov 2020, 11:45
Official
Hi Nomasonto,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Nov 2020, 14:24Hi Nomasonto,
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your services have been reconnected.
We’re currently investigating your account.
Feedback back will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your services have been reconnected.
We’re currently investigating your account.
Feedback back will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Nov 2020, 14:24
Official
Hi Nomasonto,
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your services have been reconnected.
We’re currently investigating your account.
Feedback back will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your services have been reconnected.
We’re currently investigating your account.
Feedback back will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
NN
Nomasonto N's updateReviewer Update
03 Nov 2020, 15:01I did answer and asked you to call me in 5 minutes of which you didn't call back as i was on another call at work! Please call me or email me ***
NN
Nomasonto N's update03 Nov 2020, 15:01
Reviewer Update
I did answer and asked you to call me in 5 minutes of which you didn't call back as i was on another call at work! Please call me or email me ***
NN
Nomasonto N's updateReviewer Update
03 Nov 2020, 15:02Please dont connect anything i want nothing to deal with you people, I just want my money back
NN
Nomasonto N's update03 Nov 2020, 15:02
Reviewer Update
Please dont connect anything i want nothing to deal with you people, I just want my money back
DStv (MultiChoice)'s replyOfficial
03 Nov 2020, 17:36Hi Nomasonto,
As per our telephonic conversation, please note that we are still investigating your query.
In the interim, please email us the following documents:
• ID Copy
• Proof of payment
• Proof of Banking
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Nov 2020, 17:36
Official
Hi Nomasonto,
As per our telephonic conversation, please note that we are still investigating your query.
In the interim, please email us the following documents:
• ID Copy
• Proof of payment
• Proof of Banking
Kind regards,
DStv: Hello Peter Team
Best regards,
NN
Nomasonto N's updateReviewer Update
04 Nov 2020, 08:51hi, please email me on my personal email because i cannot attach stuff here. My email is ***
NN
Nomasonto N's update04 Nov 2020, 08:51
Reviewer Update
hi, please email me on my personal email because i cannot attach stuff here. My email is ***
NN
Nomasonto N's updateReviewer Update
04 Nov 2020, 09:13my email is ***
NN
Nomasonto N's update04 Nov 2020, 09:13
Reviewer Update
my email is ***
DStv (MultiChoice)'s replyOfficial
05 Nov 2020, 15:03Hi Nomasonto,
As per our telephonic conversation, I have sent the email to the right email address.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, I have sent the email to the right email address.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Nov 2020, 15:03
Official
Hi Nomasonto,
As per our telephonic conversation, I have sent the email to the right email address.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, I have sent the email to the right email address.
Kind regards,
DStv: Hello Peter Team
Best regards,
NN
Nomasonto N's updateReviewer Update
10 Nov 2020, 08:49hi, i have sent the documents and still nothing on your side
NN
Nomasonto N's update10 Nov 2020, 08:49
Reviewer Update
hi, i have sent the documents and still nothing on your side
NN
Nomasonto N's updateReviewer Update
13 Nov 2020, 09:22Hi, i have been calling your office. I still haven't receive my money or any communication after i have sent the document.
NN
Nomasonto N's update13 Nov 2020, 09:22
Reviewer Update
Hi, i have been calling your office. I still haven't receive my money or any communication after i have sent the document.