DR
Deon R

1 reviews | Active since Apr 2019

22 Oct 2021, 10:04

DSTV - Bad advice and bad service.

I was sold a package for the Explora ultra assuming that they would cancel my existing decoder but not so. I am now paying for 2 decoders of which I can only use one. Even worse, I just discovered that i am also paying insurance for 2 decoders of which one is redundant. So I thought I would quickly phone and cancel the redundant decoder. I have now been holding on for 44 minutes...............

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Oct 2021, 10:55
Official
Hi Deon, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team