SA
Success A

1 reviews | Active since Jul 2021

29 Jul 2021, 11:58

DSTV

I had a bad experience since the introduction of wheel of happiness, am on pricelock of R439 but this month I was charged R978 whereas am on a contract. How does this happen? I have been chatting with them on Twitter but they a failing to assist and telling me that they made a mistake after loading free package upgrade, so now am being penalised for their mistakes. I need a refund of the difference

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2021, 13:37
Official
Hi  Success Aphane ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team