DSTV

Hi. We have paid our monthly premium for the DSTV subscription however some channels are still not aired which are under our subscription. I have contacted the call centre and I was given self help instructions to follow. I followed the instructions while on the line with a consultant. I find it very unfair that we paid for services that are not rendered.

I hope this complaint will be treated as a high priority by the DSTV/Multichoice complaints department as we have contact them numerous times via WhatsApp with no luck of getting a valid response.

Regards Sijabulile R.