RF
Ryan F
1 reviews | Active since May 2018
03 May 2023, 09:01
DSTV *****
Signed up for streaming package at R699 per month which was paid upfront via credit card. Debit order was set monthly for this. After first month, I get an invoice of R2050 for additional subscriptions that were never authorised or billed. How is it possible to add a subscription that you have to pay upfront for and then only get billed one month later. Also, how is it possible to have 2 streaming subscriptions on the same account when you can only use one at a time?
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 May 2023, 09:25Hi Ryan Friedman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 May 2023, 09:25
Official
Hi Ryan Friedman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RF
Ryan F's updateReviewer Update
04 May 2023, 09:25I have now had one susbscription removed from my account but still have to pay for the additional subscription that was *******ly added to my profile? What gives Multichoice (DSTV) to carry out these levels of theft in broad daylight?
RF
Ryan F's update04 May 2023, 09:25
Reviewer Update
I have now had one susbscription removed from my account but still have to pay for the additional subscription that was *******ly added to my profile? What gives Multichoice (DSTV) to carry out these levels of theft in broad daylight?