EA
Edward A
1 reviews | Active since Aug 2014
16 Oct 2023, 10:20
DSTV at its best i guess?
Good day Please help and tell me what the issue is here, i have not been able to watch any sport on my showmax app. Its telling me I must upgrade, as far as I know i received emails saying SHOWMAX PRO will be discontinued or something, they offered me a DSTV package i opt in , but now I can't watch anything, not even DSTV. This is frustrating, my showmax account says its now managed through my DSTV but when i try to log in on the link there's nothing i can't watch anything! i paid my subscription for this month this is unacceptable whether you gave me a credit or not it wasn't funds being paid back to my bank account. Please get back to me asap. Regards
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
16 Oct 2023, 10:23Hi Edward,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Oct 2023, 10:23
Official
Hi Edward,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
EA
Edward A's updateReviewer Update
16 Oct 2023, 13:11Looking forward to hear from you!
EA
Edward A's update16 Oct 2023, 13:11
Reviewer Update
Looking forward to hear from you!
EA
Edward A's updateReviewer Update
17 Oct 2023, 08:37Hi you called me at 8 pm last night i answered and it goes straight to voicemail, my email address i used for my Showmax Pro account is ***
EA
Edward A's update17 Oct 2023, 08:37
Reviewer Update
Hi you called me at 8 pm last night i answered and it goes straight to voicemail, my email address i used for my Showmax Pro account is ***
EA
Edward A's updateReviewer Update
17 Oct 2023, 15:33This is the communication received on the the 27th of September, i clicked on the option to activate the bundle yet still i cant watch sport on Showmax i cant watch anything on DSTV image.png 81.59 KB
EA
Edward A's update17 Oct 2023, 15:33
Reviewer Update
This is the communication received on the the 27th of September, i clicked on the option to activate the bundle yet still i cant watch sport on Showmax i cant watch anything on DSTV image.png 81.59 KB