DSTV at it again

Big brother is at it again..I’ve been handed over to Blake and Associates for an o/s amount.. I deactivated my account a year ago (only had Mnet at home) We have a holiday package at my holiday home for DSTV which i only activate for the duration of our stay.. for the sake of my children.As is typical with these corporates, their staff/consultants never listen to customers.. Multichoice went ahead and activated both my Mnet (primary residence) and my holiday package at the SAME TIME.. I paid the holiday account in January before it was due! I then noticed an o/s amount on my account and contacted DSTVwho admitted , and apologised for the oversight i might add. They sent me an sms to rate the consultant

DStv: Good Day, on a scale from 0(Not Satisfied) to 10(Completely Satisfied), please rate your experience with Noluthando Linda? Stop to opt out

Blake & Assoc are authorised by Multichoiceto collect the outstanding balance on your Dstv account. Please pay R603.17 to settle your balance.You can pay here https://payat.io/dstv/ or call us on *** for pmnt options. Thank you.

I contacted Blake and assoc and explained the situation

Let me warn DSTV, that should my name appear on ITC and if this is not attended to immediately, all hell will break loose

We as a family do not subscribe to DSTV and deem it expensive and a waste of time. We have better things to do than to watch TV