DSTV at it again!!!!!!

My headache has started again.Like I really thought my misery is over with DSTv.I received an email a few months ago regarding a promotion on the Premium package for R599.I really really bought that this was an amazing offer and immediately called the customer care to activate this promotion and was advised on the difference I had to pay which was a little of R100 as I am a Compact plus subscriber.Well month end cane and I had to make a payment but guess what the promo was not app****.I called and spokebto many *********** advisors who promised me that they would log e servit request and escalate the matter which to date has still not been resolved.So I spoke to a manager called Siphokazi and advised that the query is being attended but confidently assured me that an amount of R550 would be adjusted d for the 2 months but this was never done.I called again and this time I was told that there were many Siphokazi in the world so I could not speak to her.I called again and again as my services keeps on being disconnected. I hate this service I'm currently getting from Dstv.Can someone please look at my history and resolved my query ASAP. Angry as hell