dstv as pathetic as usual

On Friday, we came home from holiday. I stopped at Tiekams to pay dstv. I paid R80 as per the kiosk and was told 15 min we would be back on. About 5 hours later, we went back to Tiekams and were told 2 minutes we would be back on. Then got home and had to phone dstv to connect. Which costs me money. Then Saturday, I had to phone dstv again to connect the other TV. Which costs me money. Then Sunday I had to phone dstv again to connect PVR. Was then told I have an outstanding amount on dstv or I would be cut. The lady told me R120 is owing. I asked to speak to the manager which then told me R92 is owing. My phone call on Fri and sat I was told nothing was outstanding. The guy on recorder says the amount outstanding is the amount I thought I paid. The amount of money I have spent on phone calls amounts toover R100 and iI stay 25kms out of town. Who pays this? Where is customer service and why does no one know what is due on my account. Now I have been told I will be cut if no payment. Who will pay for that? Every month I have to call dstv which costs me. The amount I spend on phoning. I could be a premium subscriber