DSTV -Arrogant and ***********

For the past 20 years have been paying yearly in advance and paid up to end of January 2024 .Experienced problems with my Dish etc just before Xmas and went into their Umhlanga Customer Centre, signed up for their Explora Ultra , new dish etc, price hold 24 months but have to pay way of monthly debit oder with the new deal. Signed the documents , debit order etc and the new dish eat was installed with quite a lot of delay and installer not keeping to their appointment .Without any warning ,TV stop working to day and I'm told I have been immediately cut unless i pay the first instalment .Imagine an excellent client paying in advance for 20 years is cut off without warning, phone call or email because of *********** staff not loading the debit order correctly. When one calls to ask for an explanation ,one is asked to hold while they check and the operator does not come back to the call and just leaves you on hold. Sit for 15 minutes in any of the offices and you will hear everybody has got a complaint against them but DTSV do not appear to be interested in what SA clients have got to say. They will pay the price for their arrogance in the near future as we will all sooner or later convert to a streaming service .