DSTV Arrogance / *********** Staff / Poor Service

So the saga continues. After enjoying DSTV for 23 x years as a debit order payer, and DSTV messing up my deductions, to my inconvenience, I decided to cancell the debit order facility.. I phoned the Call Centre, and Nomonde asked me to pay the amount in advance for the next 30 days, and e/mailed her the proof of payment, which I immediately did. She assured me my holiday house DSTV connection would be done immediately, as per e/mail below, as my in-laws are spending a few days there.<br> Sent: 23/11/2015 04:18 PM<br> \From: Nomonde Mogale [Email Removed] <br> Subject: RE: DSTV Reference Number *** <br> Thank you kindly