DSTV ARE YOU LYING AND CHEATING CUSTOMERS?

After my complaint on Hello Peter a consultant called me said matter will be resolved by saturday and will receive feedback. Only received feedback today. Apparently my 25gb was loaded on the 3rd and on the 7th the top so how does 25gb with 3 devices finish in 4 days? The top up amoint was reversed today but cannot top up. I called back and was told but system show data was never loaded so who's lying in the meantime rhe damages to me are over R1000. I will be reporting dstv to consumer council amd bcc and will seek legal advice to terminate this Internet contract