1 reviews | Active since Jul 2015
Dstv are ******* who don't care about their customers
I think this my 6th complain on hello Peter, Dstv has been charging extra R199 from account saying it's for Netflix whilst I don't have it. I've been calling them from December they've been saying they'll remove it but every month they still adding it to my debit order. I've already confirmed with Netflix they said I don't have an account with them dstv must refund me, but each instead of removing the charge they keep adding it. I'm tired of their empty promises everytime I write review that say they'll remove charge but each time I see they didn't remove it the call center agents take me from piller to post without helping me. I'm losing R200 each month for something I don't have, I'm been ****** and not getting help.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
