1 reviews | Active since Nov 2019
DSTV are *********
After double billing me on 2 Sept, I called them and spent hour upon hour on the phone with them trying to rectify the problem. I even e-mailed them. October I was overbilled again. Novembrr again. I have visited their walk in office in office in October and was promissed that it would be rectified. To no avail. Although the call centre staff and the walk in centre people are extremely helpful, it seems to me that the bean counters just don't care a damn. They ignore emails, calls and seems to me they can't face the public. Pathetic! This is the first time I had to try this kind of route to get some teaction. Don't allow DSTV the opportunity debet your account. They won't pay back. They are outright *********.
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
Please be advised that your account has been reconciled and a refund has been captured.
Kindly contact us on *** should you need further assistance.
Regards
Ntando
Best regards,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
Please be advised that your account has been reconciled and a refund has been captured.
Kindly contact us on *** should you need further assistance.
Regards
Ntando
Best regards,
