DSTV are *t*h*i*e*v*s*!! They ***** money!!!

I want to give a ZERO this is my 2nd review about THE SAME PROBLEM!!! I just want my money back that was taken WITHOUT MY CONSENT!! *****ing in other words!!! This happened in March already, this is June now! NO refund. I already send documents through for the refund 9 days ago to Sandile!! According to the online agent today (9 days later) NO refund has been processed, I must submit the documents AGAIN!! While doing that the conversation was ended and marked as COMPLETE!! The transaction is COMPLETE WHEN MY MONEY IS INTO MY ACCOUNT!!!! The R2097 YOU TOOK not half of it that you WANT TO "credit" to my account! I don't want anything ever to do again with DSTV why would I want to credit my dstv account????