DSTV are the most out of touch and arrogant supplier in SA

<p>DSTV have become so large and out of touch with their customers, they are just like any goverment department. I stopped using their services because of the constant repeats and poor quality of service. DSTV then sent me an SMS telling me I owe them money and I must phone them to sort it out. I duely phoned them and spoke to one of their operators. I explained that I would like to see a copy of my signed contract explaining why I owe them the money as well as a invoice. If I do owe them money I will pay what is due. I confirmed my email address and never heard from them again. Today I receive another generic sms telling me I owe them money and I must phone them or they will hand me over for collection. I cannot believe the arrogance and stupidity of this company. I am a customer, you want something from me but I must phone you and wait in a cue at a call centre so I can determine what your problem is. Carry on with this brilliant customer service, you will continue loosing customers and I for one am making sure I convince as many people as possibile to stop paying your over the top fees for such poor service.</p> <p>If you feel I owe you money, contact me and if you can show me why you believe I owe you money, we can settle this. Your spam sms's are going where they belong, with the spam. It is also impossible to interact with you in any other way, except to sign up on your social media platforms which leads to spam. Well, I am not interested in what you have to offer, contact me, give me the details of what I owe, prove that I do owe this to you and we can go our seperate ways. I do not know what my account number is because you do noty communicat other than through generic spam. My (useless) smart card number was ********** 2643</p> <p> </p> <p>Cheesed off ex customer</p>