1 reviews | Active since Oct 2024
DSTV are *****STERS/****MERS!!!!!!!!!!
If there was a zero star rating, that would be you guys. I cancelled my subscription with you more than 2 years ago. Early this year you started debiting my account, when I called to enquire, I spoke to an incompatent agent who had no clue as to what he was doing but he eventually picked up that my account was cancelled 2 years ago & he does not know why they were debiting my account. I asked to speak to a Manager, which the agent then said we don't have any Managers available. I was also put on hold for 4/5 times, eventually he comes back to say that they were debiting my account because I owe yourl money which is utter nonsense. I asked the agent where was he based, he said he can not say. He then said to hold for the 6th time where he said that a Manager is going to speak to me, which never happened as the call dropped and they did not have the courtesy to call me back. My account is being debited every month without my permission and I called again today, when I eventually got through, nobody spoke but I could hear that she was busy chatting to the person next to her. She eventually greeted my with a loud and arrogant tone, I said I want to speak to a Manager to log a complaint, she put me on hold for 20mins and the call eventually dropped. I will be opening a case of ***** again DSTV, I expect a call from you ASAP!!!
INCOMPATENT STAFF!!! AND *****ULENT COMPANY!!!
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
