XY
Xolile Y
1 reviews | Active since Dec 2023
27 Dec 2023, 09:33
Dstv are SCHEMERS
If I was recommend a wifi or Fibre to someone it won't be a Dstv one they are schemers the consultants are ****s are rude especially in December they're ******* So South African if you want a wifi or fiber go for Mweb or telkom or Rain but not Dstv
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
27 Dec 2023, 09:35Hi Xolile Yengwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Dec 2023, 09:35
Official
Hi Xolile Yengwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
XY
Xolile Y's updateReviewer Update
27 Dec 2023, 09:48Dstv didn't locate my November data last year during this time they're internet couldn't connect during the day it only connects at night now they didn't locate my data they say they did my data is finished even the night data is finished in 13 days there's no way that can happen amaschemers this ones
XY
Xolile Y's update27 Dec 2023, 09:48
Reviewer Update
Dstv didn't locate my November data last year during this time they're internet couldn't connect during the day it only connects at night now they didn't locate my data they say they did my data is finished even the night data is finished in 13 days there's no way that can happen amaschemers this ones
DStv (MultiChoice)'s replyOfficial
27 Dec 2023, 17:42Hi Xolile Yengwa,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we're ivesitigating the cause of the problem.
Feedback will be communicated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we're ivesitigating the cause of the problem.
Feedback will be communicated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Dec 2023, 17:42
Official
Hi Xolile Yengwa,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we're ivesitigating the cause of the problem.
Feedback will be communicated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we're ivesitigating the cause of the problem.
Feedback will be communicated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
Best regards,
XY
Xolile Y's updateReviewer Update
28 Dec 2023, 08:18Good morning Sir/Madam
On 16/12/2024 my internet connection was cut off due to my data depleted I try to call the call center I was told that due to I paid my subscription late that is why so they will escalate this matter the data will be loaded in 24-48 hours.
On the third day I called then I was told that I have finished 400 gigs of data within 13th days the data that use to last for the whole month but I have finished it.
What makes me angry the most is the lies and rudeness of your staff.
It shows that they don't care about your business and customers or they lack customers service training.
Really I am angry about my November data and your staff
On 16/12/2024 my internet connection was cut off due to my data depleted I try to call the call center I was told that due to I paid my subscription late that is why so they will escalate this matter the data will be loaded in 24-48 hours.
On the third day I called then I was told that I have finished 400 gigs of data within 13th days the data that use to last for the whole month but I have finished it.
What makes me angry the most is the lies and rudeness of your staff.
It shows that they don't care about your business and customers or they lack customers service training.
Really I am angry about my November data and your staff
XY
Xolile Y's update28 Dec 2023, 08:18
Reviewer Update
Good morning Sir/Madam
On 16/12/2024 my internet connection was cut off due to my data depleted I try to call the call center I was told that due to I paid my subscription late that is why so they will escalate this matter the data will be loaded in 24-48 hours.
On the third day I called then I was told that I have finished 400 gigs of data within 13th days the data that use to last for the whole month but I have finished it.
What makes me angry the most is the lies and rudeness of your staff.
It shows that they don't care about your business and customers or they lack customers service training.
Really I am angry about my November data and your staff
On 16/12/2024 my internet connection was cut off due to my data depleted I try to call the call center I was told that due to I paid my subscription late that is why so they will escalate this matter the data will be loaded in 24-48 hours.
On the third day I called then I was told that I have finished 400 gigs of data within 13th days the data that use to last for the whole month but I have finished it.
What makes me angry the most is the lies and rudeness of your staff.
It shows that they don't care about your business and customers or they lack customers service training.
Really I am angry about my November data and your staff