LM
LINDIWE M

1 reviews | Active since Aug 2013

05 Oct 2022, 07:18

DSTV ARE ********

I spoke to an agent who sent me this "Thank you for your patience, I have sent a request for your account to be fixed, please give us some time to make the changes. And my apologies for the inconvenience caused. This is the reference number for the escalation #INC-***"But till today I'm unable to get help as DSTV de*****ed me from paying R429 per month to paying R771 this month which I don't know is for what ???? I need my money back they are telling me about Access fees for R110 which was charged 3 times.Bonolo the agent agreed that I was wrongfully billed.PLEASE DSTV STOP DE*****ING YOUR CUSTOMERS.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Oct 2022, 07:23
Official
Hi Lindiwe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team