CE
Chad E
1 reviews | Active since Feb 2020
04 Oct 2023, 16:35
DStv are robbing customers again
I am at a loss for words. When will my services be reconnected?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Oct 2023, 16:36Hi Chad,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Oct 2023, 16:36
Official
Hi Chad,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CE
Chad E's updateReviewer Update
06 Oct 2023, 06:19I am constantly getting a generic response but my services are off for over a week. When will you be reconnecting me??? I am missing my sport and you are sitting with my money. I have not received a single call from you.
CE
Chad E's update06 Oct 2023, 06:19
Reviewer Update
I am constantly getting a generic response but my services are off for over a week. When will you be reconnecting me??? I am missing my sport and you are sitting with my money. I have not received a single call from you.
CE
Chad E's updateReviewer Update
10 Oct 2023, 12:31On Friday 6 October I was called, I sent in proof of payment and my services were reconnected. On Saturday 7 October to my surprise I woke up to find that my DStv was off again! Now I'm approaching my debit order date and I assume you will have no problem debiting me after my services have been off for 12 days thus far. I want my money refunded and I want you to stop debiting me. This has gone far enough.
CE
Chad E's update10 Oct 2023, 12:31
Reviewer Update
On Friday 6 October I was called, I sent in proof of payment and my services were reconnected. On Saturday 7 October to my surprise I woke up to find that my DStv was off again! Now I'm approaching my debit order date and I assume you will have no problem debiting me after my services have been off for 12 days thus far. I want my money refunded and I want you to stop debiting me. This has gone far enough.