CE
Cornelius E

1 reviews | Active since Apr 2019

25 Apr 2020, 10:59

DSTV are not true

We are trying now for 3 weeks trying to watch showmax. They told me to uncescribe and suscribe again. I un installed and installed the apps. Still no showmax. I call dstv and they tell me there are not much they can do for me. You pay for the service, but they can't help you.

0
Replies (5)
CE
Cornelius E's update25 Apr 2020, 11:15
Reviewer Update
I even tried the QR code setup and now it says "this content is not available on your current subscription"
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Apr 2020, 12:15
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

CE
Cornelius E's update25 Apr 2020, 12:34
Reviewer Update
As soon as possible can be a day, a month, a year. I cant watch showmax now for nearly a month, so how long will it be longer.
CE
Cornelius E's update25 Apr 2020, 12:35
Reviewer Update
When it comes to payments not made, dstv custs straight away
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Apr 2020, 12:57
Official
Hi  Cornelius E,
 It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 
Kindly log onto a laptop on the browser chrome with your email  ***. We had to reset your password to log in and view what error you were getting as we tried calling with no success.

Please use  ***1 as your password.

Kind regards 
DStv: Hello Peter Team 
 

Best regards,