DSTV are ***** and *******. Bad customer service and dont resolve issues
Horrible Horrible Horrible. Extremely uspset and frustrated with DSTV. I was promised a discount and every month my bill does not reflect the discount. Every month i have to call in and spend over an hour on the phone with dstv to get the same answer -"we going to escalate your issue" and "You will get a call back or resolved issue in 5 working Days". Its been over a month and nothing. no issue sorted out. IT pathetic service. When i ask for a reference number they put me on hold for 10mins just to provide me with a reference number.
Im sick and tired of DSTV and their issues. Dont sign up with DSTV and dont listen to them because all they do is give empty promises.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Jul 2020, 16:33Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Jul 2020, 16:33
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
27 Jul 2020, 10:55The discount was not app****. IT was for 3 months starting in June. My calculations this is the second month and when i paid R799 then they charged me more than that. Please fix my bill. from September the discount will be discontinued.
's update27 Jul 2020, 10:55
Reviewer Update
The discount was not app****. IT was for 3 months starting in June. My calculations this is the second month and when i paid R799 then they charged me more than that. Please fix my bill. from September the discount will be discontinued.