DSTV are *****ed
DSTV have now resorted to changing the packages' content without notice. I have been on DSTV Premium from Inception i.e. 25 years plus and have watched East Enders on CH 120 for most of that period. Last week I found that East Enders had been moved to Channel 134 which I could not access. When I informed DSTV of this - two hours of my time was wasted by the consultant trying to remotely re-connect my decoder until she later advised that Channel 134 is on a different - much cheaper package. I was informed that an omnibus would be available to watch as an omnibus once a week on 120 early on Saturday morning. Many of the channels I watch are being changed in style and content which no longer appeal. This did not stop Multichoice from first locking me in with another 2 year contract with no hint that the quality would be deteriorating.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
