1 reviews | Active since Oct 2014

14 Sept 2023, 15:33

DSTV are *****ed

DSTV have now resorted to changing the packages' content without notice. I have been on DSTV Premium from Inception i.e. 25 years plus and have watched East Enders on CH 120 for most of that period. Last week I found that East Enders had been moved to Channel 134 which I could not access. When I informed DSTV of this - two hours of my time was wasted by the consultant trying to remotely re-connect my decoder until she later advised that Channel 134 is on a different - much cheaper package. I was informed that an omnibus would be available to watch as an omnibus once a week on 120 early on Saturday morning. Many of the channels I watch are being changed in style and content which no longer appeal. This did not stop Multichoice from first locking me in with another 2 year contract with no hint that the quality would be deteriorating.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2023, 17:56
Official
Hi  John, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,