Hellopeter
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1 reviews | Active since May 2017

12 Sept 2018, 11:05

Dstv are ******

Dstv has taken R136.90 extra from our account at 27 August 2018. I have called them about 10 times with 10 different call reference numbers wich they that they will reverse the money back into our account that they have ****** from us. But still nothing and bo feedback yet. Watch out they are starting to ***** people's money

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2018, 12:51
Official

Dear Arno En Delinda Becker

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Sept 2018, 10:45
Official

Good day Arno En Delinda Becker

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Please be advised that the billing on your account has been corrected and adjusted accordingly.

Your account is currently reflecting a credit balance and your service is active on the DStv Premium Package.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

's update13 Sept 2018, 19:10
Reviewer Update
Okay thank you very much
's update28 Sept 2018, 09:18
Reviewer Update
And still the money you've taken of this month is incorrect. The 136.90 that you stole from me last month is still not paid back to me completely. You only credited me with R70 and still owes me R66. You've taken R808.84 this month and should have taken (R879 - R136.90) = R742.10