1 reviews | Active since Jan 2019
DSTV ARE ******* AND *****ULENT!!!!
DSTV are a bunch of ******!!!!
I cancelled my DSTV Subscription last year. Since then I was still being charged for the decoder insurance despite having requested for it to be cancelled. On Tuesday, 6/2/24, I got an SMS from a company called SSDA saying that I have been handed over for non payment of my account. When I re-instates my app and checked on the app, it showed that suddenly I owed R710. All packages are inactive and yet I still have an outstanding balance. When I called DSTV, I spoke to Zikhona, who advised that I was being charged for DSTV Stream which I never connected or app**** for. She could also see that all packages were inactive. Today I get a call from SSDA telling me that I have been handed over, despite Zikhona advising that they will sorting this out. And from yesterday to today another amount has been added onto my DSTV app showing that I now owe R1082. Zikhona also told me that she and her team leader has no idea as to how this can be fixed and reversed. It does not show on the app that I have subscribed to DSTV Stream, yet I am being charged. DSTV IS DEFINITELY TRYING TO ***** THEIR CUSTOMERS AND CREATE A BAD CREDIT SCORE FOR US!!!!! They are truly a bunch of *******!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
