CF
Christal F

1 reviews | Active since Apr 2015

29 Oct 2022, 12:03

DSTV ARE A BUNCH OF ******!!!

I am on compact package and I signed up for 50GB for R499 x 24 mnths. Today they send me a msg that I have been topped up with my 25GB allocation pm. That is not what I signed up for. I signed up for 50GB that is what the package showed. Why are they giving me 25GB if I am paying R499 for 50GB. Both the Family and Access packages are 50GB. I am on Compact and I get 25GB for R499 that's not what I signed up for. Bunch of ****** if you ask me. It's never smooth sailing with DStv always a damn problem with them.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Oct 2022, 12:41
Official
Hi Christal , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team