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Shelly T
1 reviews | Active since Apr 2009
07 Nov 2023, 10:51
DSTV ARE ***********
I am getting a little bit sick and tired of DSTV disconnecting me when my account has been paid. I was disconnected on or around 25 October 2023 as I was told that I hadn't paid my premium when in actual fact, I paid it on the 29 September 2023.
Today, 07/11/2023, I was again disconnected and received an sms saying that I haven't paid my subscription, when in actual fact I paid it on 31 October 2023.
DSTV, you need to get your act together and not make me responsible for your negligence and incompetence!!!
SORT THIS OUT NOW!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Nov 2023, 10:54Hi Shelly,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Nov 2023, 10:54
Official
Hi Shelly,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Shelly T's updateReviewer Update
07 Nov 2023, 12:32AND HOW LONG IS "AS SOON AS POSSIBLE"?????
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Shelly T's update07 Nov 2023, 12:32
Reviewer Update
AND HOW LONG IS "AS SOON AS POSSIBLE"?????