1 reviews | Active since Nov 2016
dstv appalling service with no solution
<p>Terrible terrible. Drove all the way to dstv to sort out our account which has for the past three months been deducted by double our subscription fee...They don't understand when we explain over the telephone..so we drove through...and they were still clueless, promised to refund us and email us....still waiting....still no answers...After sitting there for 3 hours. Appaled! Carte Blanche should do an insert!</p>
Dear Lindy Badenhorst
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Lindy Badenhorst
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Lindy Badenhorst
Thank you taking our call today. We manage to speak to George: we will investigate and provide feedback as soon as more information is available.
Regards
Elna
Best regards,
Dear Lindy Badenhorst
Thank you taking our call today. We manage to speak to George: we will investigate and provide feedback as soon as more information is available.
Regards
Elna
Best regards,
Dear Lindy Badenhorst
Thank you for taking our call. Apologies for the delayed feedback.
Upon checking your account, we can verify that the extra amounts debited were credited back to your DStv account. It is the reason why you didn’t pay for October (since that debit order was reversed ) and In November you only paid R646.01 while your subscription is R844 it was because you still had credit left from the extra amount that was debited.
As for managing your holiday account online, once you are logged in , click on my DStv tab , select holiday viewing , fill in the required details for holiday viewing and your request will be processed accordingly.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,
Dear Lindy Badenhorst
Thank you for taking our call. Apologies for the delayed feedback.
Upon checking your account, we can verify that the extra amounts debited were credited back to your DStv account. It is the reason why you didn’t pay for October (since that debit order was reversed ) and In November you only paid R646.01 while your subscription is R844 it was because you still had credit left from the extra amount that was debited.
As for managing your holiday account online, once you are logged in , click on my DStv tab , select holiday viewing , fill in the required details for holiday viewing and your request will be processed accordingly.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,