SM
Sidima M
1 reviews | Active since Sept 2023
06 Sept 2023, 12:02
DSTV appalling service
I have been having issues regarding my services with this company since June 2023. I made a payment on the 05th of June 2023 and my services were disconnected on the 07th. They requested proof of payment which I sent on the day. It's now September 2023, but I keep being told that my June amount is still not allocated. My services are disconnected as we speak and I'm so frustrated because my kids don't know what is happening. The service from this company is appalling to say the list.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Sept 2023, 14:08Hi Sidima ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
. Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
. Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Sept 2023, 14:08
Official
Hi Sidima ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
. Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
. Kind regards
DStv: Hello Peter Team
SM
Sidima M's updateReviewer Update
06 Sept 2023, 16:32Still the same response 4 months later, whilst me and kids can't watch TV through no fault of my own. If I could allocate the funds myself I would have done that in June already
SM
Sidima M's update06 Sept 2023, 16:32
Reviewer Update
Still the same response 4 months later, whilst me and kids can't watch TV through no fault of my own. If I could allocate the funds myself I would have done that in June already