ZN
Zothani N
1 reviews | Active since Nov 2019
07 Dec 2019, 08:11
DSTV appalling service
I’ve had the worst experience for the past month firstly DSTV didn’t debit the premium when they were supposed to I then got my connection disconnected. I called and emailed and finally got to make payment arrangement which I’ve honored but my connection has been repeatedly being disconnected. And every time I have to keep explaining. I appalled the service I’ve received and feel Dstv doesn’t honor they word
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Dec 2019, 08:39 Dear Zothani N,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Dec 2019, 08:39
Official
Dear Zothani N,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Dec 2019, 09:53Hi Zothani N,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
We confirm that the services on your account have been activated. Please be advised to make a payment of R352.35 to stay active until the 29-12-2019.
Regards
Ntando
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
We confirm that the services on your account have been activated. Please be advised to make a payment of R352.35 to stay active until the 29-12-2019.
Regards
Ntando
Best regards,
DStv (MultiChoice)'s reply09 Dec 2019, 09:53
Official
Hi Zothani N,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
We confirm that the services on your account have been activated. Please be advised to make a payment of R352.35 to stay active until the 29-12-2019.
Regards
Ntando
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
We confirm that the services on your account have been activated. Please be advised to make a payment of R352.35 to stay active until the 29-12-2019.
Regards
Ntando
Best regards,