NM
Ngwakwana M

1 reviews | Active since Jan 2014

05 Dec 2022, 22:07

DSTV App no longer support on LG TV with latest WebOS version I stalled

The most useless service provider under the sun. Call centre agents are just as useless.

I have an LG Smart Tv running WebOS version 3.4. The DSTV app has not been working for the past 2 weeks, round about when the World Cup started.

According to the useless call centre consultants, now all of a Sunday the app is not supported on my device, even though the devices is running an OS that is compatible, as per comms on the DSTV website.

Now the consultant is saying is about the app version and not necessarily the device OS system.

When asked about the formal comms on the app versions, your consultant says that the comms will be shared as and when customers enquire on the issue. Pathetic much?

Please make it make sense. What is the actual issue with the DsTV app on LG Smart TV, running WebOS 3.4?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2022, 22:20
Official
Hi Ngwakwana, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team