Dstv app error code per 0

I've been been contacting dstv almost every day to sort out my problem with error code per 0 on my dstv app. I've spoken to about 80 agents all promising that error is fixed. It's so frustrating and unprofessional. No one at dstv managed to see that I've been struggling. Every contact I have with them seems like the first complain I have.