zR
zarhoda R

1 reviews | Active since Nov 2015

05 Jul 2018, 11:24

DSTV!!!!!!!! angry!!!!!!!!

I have paid me DSTV in the 22/06 this month. They send me a message on the 1 of July to ask for payment . I then send them the email with the proof of payment of my DSTV account payment and also the R105 for my box office. Then I phoned a again to check that they did received my payment . They then promised that the did received payment but will take 2 days to reflect on my account but said they will not disconnect my DSTV. So this morning I had to phone them again because the switched of my DSTV account. they promised to phone in 1 hour but its now 3 hours. What can I do......very angry...……!!!!!!!!!!!!!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2018, 15:29
Official

Dear Zarhoda,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2018, 18:34
Official

Dear Zarhoda,

Kindly email the proof of payment to *** this will enable us to trace the payment. This will also ensure you are able to follow up on the trail so that we can assist accordingly.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards

Edward.

DStv Hello Peter Team.

Best regards,