1 reviews | Active since Mar 2024
DSTV and Showmax.
DSTV are the worst TV service company in SA. The company plays on the fact they are the sole major service provider in this field, like all the other SA companies we see and experience everyday, with poor service delivery and monopoly in their field. Showmax was removed from the premium package if you have an Explora decoder and we are forced to sign up for the new Explora Ultra and associated package if you want access to Showmax. The movies and visual entertainment is pathetic and repetitive, with 15 year old product still being aired. After numerous chatbots on their customer service and no replies we went to Menlyn walk in. After 3 weeks still no Showmax and no feedback except they cannot link the accounts with Showmax and we must wait. Get another provider if you can, no doubt that the company is in financial problems.
Kind regards DStv: Hello Peter Team
Best regards,
Kind regards DStv: Hello Peter Team
Best regards,
We tried contacting you today on *** to no avail.
Thank you for reaching out to us and sharing your concerns regarding your ability to link Showmax back to your DStv bill. Please try the following steps to link your Showmax to your bill. Sign in to https://www.dstv.com/en-za/mydstv#/dashboard, select my products, add subscriptions, select Showmax and add it to your subscription and accept the T & C, then confirm if you're able to sign In on your Explora Ultra.
We sincerely appreciate your understanding and patience as we strive to deliver the best possible entertainment experience to all our customers. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you.
Regards
DStv: Hello Peter Team
Best regards,
We tried contacting you today on *** to no avail.
Thank you for reaching out to us and sharing your concerns regarding your ability to link Showmax back to your DStv bill. Please try the following steps to link your Showmax to your bill. Sign in to https://www.dstv.com/en-za/mydstv#/dashboard, select my products, add subscriptions, select Showmax and add it to your subscription and accept the T & C, then confirm if you're able to sign In on your Explora Ultra.
We sincerely appreciate your understanding and patience as we strive to deliver the best possible entertainment experience to all our customers. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you.
Regards
DStv: Hello Peter Team
Best regards,