N
Naledi

1 reviews | Active since Nov 2022

23 Jul 2024, 15:12

DSTV and shomax is a *******

DSTV multichoice *******. There are agents that subscribed packages under my name while I not aware. It is better to check your premiums and statements on a monthly basis. This is *****. Worst part, I have been struggling with showmax, i paid the subscription but showmax kept indicating that i do not have an active subscription. Then next thing dstv tells me that I have been charged for something that I have not been able to use. Basically these showmax agents did nothing to resolve my query, and just ripped me off my subscription for the period.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jul 2024, 15:47
Official
Hi Naledi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jul 2024, 16:21
Official
Hi  Naledi , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards DStv: Hello Peter Team