1 reviews | Active since May 2012
DSTV AND PRICELOCK RIPOFF. DONT GET DSTV RATHER GET NETFIX OR SOMETHING ELSE
TO THE PUBLIC, DON’T GET CONNED BY MULTI CHOICE DSTV AND WITH THEIR “PRICE LOCK”. THEY ARE RIPPING PEOPLE OFF. RATHER GET UNCAPPED INTERNET AND SUBSCRIBE TO NETFLIX OR SOMETHING. I REQUESTED A 2 YEAR PRICE LOCK IN 2016. IT CAME IN APRIL (8TH) 2016. IT TAKES YOU NUMEROUS AND LONG PHONE CALLS, TO THEIR TECHNICAL DEPARTMENT TO GET YOUR NEW EXPLORA AND OLD DECODERS CONNECTED AGAIN. MULTICHOICE ALSO CHARGES REDICULOUS CALL RATES TO SPEAK TO AN INCOMPITENT CONSULTANT THAT DOES NOT ASSIST YOU PROPERLY THE FIRST TIME!! (CALL COSTS +- R2, 50 PER MINUTE – TOTAL CLOSE TO R100) I HAD TO PAY A R100 UPFRONT, THEN THEY OVERCHARGED ME WITH +- R677 . WHEN QUERYING THIS, MULTICHOICE INFORMED ME THAT IT’S BECAUSE OF THE PRO-RATA AMOUNT FOR THE NORMAL SUBSCRIPTION FOR THE BEGINNING OF THE MONTH AND PRO RATA FOR THE PRICELOCK TILL THE END OF APRIL 2016??? THANK GOODNESS MY PRICELOCK IS FINISHED NOW BUT……. WHY DID MULTICHOICE OVERCHARGE ME AND DEBITED R1088 WHEN THE SUBSCRIPTION IS R899 – MULTICHOICE REASON – AGAIN PRO-RATA FOR BEGINNING OF APRIL FOR PRICE LOCK AND PRO-RATA TILL THE END OF MONTH FOR NORMAL SUBSCRIPTION. I HAVE CANCELLED AND REVERSED THE DEBIT ORDER UNTIL MULTICHOICE GIVES ME A WRITTEN REPLY ON THIS WEBSITE. IF NOT I WILL CANCEL DSTV PERMANANTLY. AND PERSUADE AS MANY PEOPLE AS POSSIBLE TO CANCEL AS WELL. I WILL TAKE THIS TO THE MEDIA AS WELL AND EXPOSE MULTICHOICE FOR WHAT THEY ARE. THERE IS ANYWAY ONLY ******* ON DSTV LATELY AND NETFLIX IS 1000 X BETTER!!!! ALSO STRUGGLE TO LOGIN ON THE YOUR DSTV ACCOUNT WITH CONNECT ID. CANNOT RESET MY PASSWORD
Dear ALDO
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear ALDO
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
