PK
Paul K

1 reviews | Active since Feb 2018

26 Feb 2018, 18:22

Dstv and No Service

I cannot understand the difference in service between dstv PE office and the call centre. The call centre seems to not worry about the customer needs.... I am really concerned about how DSTV can blatantly force long service customers to give up on DSTV, due to decoders rebooting constantly. DSTV will have to blame themselves if they start losing customers.

I feel that DSTV are ******* and once they receive your money its gone, and you have to cancel due to the non existence of service you have to wait and for them to repay it.

Good Riddens to DSTV, you are not the only service provider.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Feb 2018, 08:09
Official

Dear Paul Koutsouvelis

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team