DSTV and Disney Plus

I received a 3 months Disney Plus promotion from DSTV on the 18th of May 2022. It only worked for a month and stopped. I have been complaining to DSTV since the 21st of June 2022, and I have not being assisted. Mind you, on the 20th June, DSTV sent me an SMS reminder saying I have 2 months left of promotional Disney Plus.

They say they resolve issues within 48 hours, but It's been 8 days now without being able to watch Disney Plus.

Their IT guys and customer service don't know what they're doing. I'm thinking of cancelling the whole premium service. It's useless.