DSTV agent dropping the call in my ear

DSTV neglected to debit my acc as always before when i activated signal at holiday home,<br> They have a bad attitude,<br> Refuse to admit fault- the agent dropped the call,<br> When calling back requesting to speak to the manager, i got the same bad attitude refusing to admit fault on their side, he as well ended the call without resolving the problem,<br> <br> DSTV- When u are wrong, admit to your mistakes,<br> U think you are untouchable,<br> Please with immediate effect cancel my subscription, i don't need to deal with such a company.<br> <br>