Dstv agent are useless

Item: DStv (MultiChoice)
Rating: 1
Author: Phindile N

They reversed the money back into my account after that I called and was given the reference number I paid even the penalty fees for their mistake , the channels were opened on Tuesday but to my surprise the channels are blocked again and when I call I don't get assisted, I'm so furious right now

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

07 Mar 2022, 15:10

Hi Phindile ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply07 Mar 2022, 15:10

Official

Hi Phindile ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

08 Mar 2022, 16:06

Hi Phindile,

Please respond on ticket ***0 with the proof of payment, so that we can activate the account and allocate the payment

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply08 Mar 2022, 16:06

Official

Hi Phindile,

Please respond on ticket ***0 with the proof of payment, so that we can activate the account and allocate the payment

Kind regards
DStv: Hello Peter Team

Best regards,

Dstv agent are useless

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