DSTV - AGAIN

I do not know witch way with this place. if you read my reviews you will see I have struggled with them for over a year to sort out an streaming account I never even had installed. Finally they sorted it out, But now this ordeal has caused an outstanding mark on my credit report. I have sorted out all my accounts and my credit score is now clear except for this amount dstv have outstanding. Witch is not outstanding anymore on there side. so I phoned the call center and was tolled to wait the credit be rue will update it. I would appreciate if you can sort this out and clean up the mess you made. I have been a customer with dstv for a long time. I am really disappointed on how you deal with things these days.