PC
Pamela C

1 reviews | Active since Jul 2017

07 Jul 2017, 13:20

DSTV after sales service

<p>Dstv sold us a decoder,and promised to have installed 48hrs later,have had it 2 going on 2 weeks,and local installer says if DSTV Multichoice gave them parts,then they would install,have phoned 4 times to Headoffice and all they say id we will escelate.....they make you sign a contract,charge you,and no installation,and have spent hours on the phone,Headoffice every time says will call for appointment,which they said would be last Friday between 1pm and 7pm,still waiting a week ago today.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2017, 13:35
Official

Dear Pamela Ruth Campbell

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2017, 17:07
Official

Good day Pamela

As per our telephonic discussion earlier, we'll make sure that we get an installer to assist on Monday.

We'll follow up with the team and contact you .

Thank you

Girly