DSTV after making payment 2 weeks and DSTV refuse to give service

Disgusting, Distgusting, Distgusting. I paid my DSTV, I sent my bank statement to these people, I even sent called my bank to provide me with an authourisation code and still DSTV said they have not recieved my payment. In essence they no better than ******* *****ing from the poor to make themselves rich. I cant believe the pathetic service i received and all i am told for 16 days on one is to wait 48hours. They actually refuted my bank statement, yet in a court of law the bank statement will be deemed to proof as I made payment on their stupid portal. I cant believe the audacity of a big company like this that would provide such ********** customer service. I know that the amount is not a big amount but its the principal of the matter. There is no word to describe DSTV customer service and I bet you a million bucks they will read this review and say you must wait 48 hours for a reply. They should actually say, wait until the end of never. Also now the DSTV agent wants the expiring dates details of my card not even the Bank asks for that details.