1 reviews | Active since Jan 2024
DSTV
Dstv app has the ability to add products to your account, but not remove or cancel any? Be aware!! You also cannot cancel services like decoders that you haven’t had for over 5 years. They can ping and disable a decoder? but they cannot “see” that you haven’t used it for years and have no trace of you cancelling… how convenient. Statements show a 0 outstanding balance one day on MyDStv app (which btw call centre agents do not know exist). But when you click pay, you owe R1285. Click again and it’s over R2k. This company is ridiculous. Still, pay whatever amount and you still cannot watch anything. Another call… Phone after 8:30pm and you spend over 1 hour and 40 minutes on the line…call centre chatter but nothing else.
Attention PLEASE??!! someone with money!! Take them out and bring another platform for sports so that we’re not dependent on DSTV. Netscape, Altavista, Yahoo etc. taken out by the underdog…. I will give all my IT services and skills free of charge to assist…. Time for change. Gatvol.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
