TS
Terese S
1 reviews | Active since Dec 2014
06 Oct 2022, 16:34
DSTV ADDED Disney+ to my account without my consent!
I noticed in September that I am being charged +-R117 for the last few months for Disney+. I did not give consent to this being added to my account at all and have not watched it as I am not interested in it. I also got a sms saying from Vodacom that the cost of Disney+ was being taken off my Vodacom account. Imagine my shock. No concent to DSTV whatsoever! I called Disney+ who said they did not add Disney+ and I must revert to my TV Supplier. I did so and they have removed the charges and say they will pay all monies due to me. I am SHOCKED BY DSTV THAT THEY ADDED ANYTHING TO MY ACCOUNT WITHOUT MY CONSENT! SHOCKING!
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
06 Oct 2022, 16:37Hi Terese Stanton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Oct 2022, 16:37
Official
Hi Terese Stanton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
