TS
Terese S

1 reviews | Active since Dec 2014

06 Oct 2022, 16:34

DSTV ADDED Disney+ to my account without my consent!

I noticed in September that I am being charged +-R117 for the last few months for Disney+. I did not give consent to this being added to my account at all and have not watched it as I am not interested in it. I also got a sms saying from Vodacom that the cost of Disney+ was being taken off my Vodacom account. Imagine my shock. No concent to DSTV whatsoever! I called Disney+ who said they did not add Disney+ and I must revert to my TV Supplier. I did so and they have removed the charges and say they will pay all monies due to me. I am SHOCKED BY DSTV THAT THEY ADDED ANYTHING TO MY ACCOUNT WITHOUT MY CONSENT! SHOCKING!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Oct 2022, 16:37
Official
Hi Terese Stanton, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team